Better information before you buy.
Liquidation purchases involve uncertainty. Our supplier review process is designed to make business identity, seller relationships, and sales practices clearer so you can ask better questions before committing money.
Businesses pay for visibility. Verification requires a separate review. A published directory profile, banner, or submitted application does not mean that a supplier has passed checks.
What we ask suppliers to substantiate
- Business identity: legal name, trading names, registration where applicable, and accountable contacts.
- Location and fulfillment: where stock is held, who ships it, and whether inspection or pickup is possible.
- Seller role: inventory owner, broker, auctioneer, or marketplace—and who takes payment and resolves claims.
- Trading practices: condition descriptions, manifests, photos, invoices, payment terms, and written dispute policies.
- References: recent transaction references, with any related-party relationships disclosed.
What a completed check means
Look for a specific statement such as “Business identity checked” or “Warehouse location checked,” along with its date and scope. A check describes evidence reviewed at that time. It does not establish that every load, employee, broker relationship, or future transaction has been investigated.
This application system does not automatically award public badges. If no dated check is shown, do not assume verification has occurred.
What verification cannot promise
It is not a guarantee of honest future conduct, stock availability, condition, delivery, refunds, resale value, or profit. Reference checks are one source of information, not proof that every customer has had the same experience. Businesses and inventory can change after review.
Your checks before each purchase
- Confirm the legal seller, the payment recipient, and the seller’s authority to offer the specific load.
- Ask whether photos show your actual merchandise and how current the manifest is.
- Read condition definitions, testing limitations, final-sale terms, and claim deadlines before paying.
- Confirm the full landed cost, pickup or freight arrangements, and responsibility for damage or shortages.
- Inspect when possible, keep written records, and pause if names, payment instructions, or explanations do not match.
If you have a concern
Keep the listing URL, invoice, payment record, photos, and correspondence. Contact the supplier using its written dispute process. If you report a concern to Liquidators Guide through an existing correspondence channel, provide factual records and redact sensitive financial information. A complaint alone does not prove misconduct; the supplier should have an opportunity to respond. We cannot promise recovery of funds.