Last night I was reviewing a pallet of shoes from a well known wholesale liquidator, and I noticed they were advertising the shoes being customer returned from a popular catalog retailer. Further into the pallet description they said that catalog customer returns are typically cleaner (meaning less damages) than that of retail store returns. I stopped for a moment to wrap my head around why catalog returns would be ‘cleaner’ than that of retail store returns.
Here is my thinking, please be sure to weigh in with your comments…
Catalog customer returns – From a retail purchasing standpoint, ordering online requires a bit of risk. Most catalog retailer online do a great job of showing high resolution photos of items such as shoes, handbags, and clothing, but photos can only describe an item in one dimension. When a retail buyer opens the box after ordering, it it usually immediately evident if an item will be returned. Once an item is tried on, if it does not fit, often it goes right back into the box and returned.
Retail store returns – Speaking in terms of clothing, shoes or handbags, shoppers usually spend a great deal of time in a store making initial decisions about items to be purchased. These shoppers, in the case of clothing, will even try on items before making a purchase (obviously, this cannot be done when purchasing online). There are many more decisions a retail (in store) shopper makes before purchasing.
It should also be understood that catalog shoppers have less of a window to return items versus traditional storefront retailers, hence catalog returns probably see less use and abuse. Makes sense, and I can know see why this liquidator would make such a claim about catalog returns.
I went on to review the shies pallet that was being offered. Some of the brands included Skechers, Reebok, Aerosoles, Naturalizer, Auditions, Nurse Mates, Grasshoppers, Blitz, Bandolino, Bass, Hush Puppies, Easy Spirit, Steve Madden, Timberland, and Clarks . The wholesale customer returns were being offered at $15.00 per pair, in pallet quantity. Sounds like a good deal for eBay and flea market sellers!
New to our website? Be sure to check out the following:Looking For Direct wholesale Liquidation Sources? - My revised and updated 2014 Liquidators Guide chronicles 12 years of wholesale product sourcing experience and includes my personal black book of direct source contacts! As an industry expert, I'll share my success, as well as the mistakes I've made within the wholesale liquidation industry. If you are thinking about buying from a wholesale liquidator, broker, or direct....you need to check out The Liquidators Guide.
Stay in Contact - We send out a newsletter every now and then offering FREE liquidation supplier sources, along with other valuable product sourcing topics. We never spam, nor do we share email contact information. We are only interested in staying in contact with those who resell products on eBay, Amazon, or through some other venue (retail store, auction houses, flea markets, exporters, etc.). If this describes you, please sign up here.
Costco Customer Returns - Trying to find Costco Returns? You can buy direct, but you should know program details before...
Buying Pallets of Macy’s Clothing – This post delves into the basics of purchasing jobout merchandise including customer returns and shelf pulled items. Yes, they offer a liquidation program!
Buying Victoria’s Secret Liquidation Clothing – This stock is creating a lot of successful eBay sellers!Best Selling Product Sourcing Guide - If you are thinking about buying from a wholesale liquidator, broker, or direct....you need to check out The Liquidators Guide.